✨By Popular Demand✨All Wooden Playsets will be discounted in SUMMER SALES✨ENDS 4th of JULY✨

Shipping, Returns & Refunds Policy

At The Grandchild Gift Co., we use trusted drop-shipping technology to bring you a wide variety of thoughtful gifts—straight from our partners to your doorstep. This allows us to offer more meaningful choices without holding inventory ourselves.

Now, just like how each grandchild has their own personality, each of our shipping partners has their own return and refund policy. Because your order is fulfilled directly by them, any returns, exchanges, or refund requests must follow the specific policies of the store that shipped your item.

We know that might feel a little different from the old-fashioned way of doing things, but it helps us keep costs down and our mission strong—supporting kids and families in need with every purchase.

If you ever have a question or hit a bump along the way, don’t hesitate to reach out. We’ll gladly help point you in the right direction, like any good grandparent would.

Thank you for your understanding—and for supporting a store built on love, legacy, and a whole lot of heart.

Contact us at Returns@TheGrandchildGiftCo.com for questions related to refunds and returns.